Frequently Asked Questions
Everything you need to know about our fresh threads.
How long does shipping usually take?
Orders are typically processed within 2-3 business days. Domestic shipping takes 3-7 days, while international shipping can take 10-21 days depending on your local customs office.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items. If your shirt doesn't fit or you've changed your mind, simply contact our support team to start a return.
How should I wash my Cool Shirtz to keep them looking new?
To preserve the print and fabric, we recommend washing your shirts inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphic.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey right to your doorstep.